Always Connections LLC ("Always Connections," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, the choices available to you, and how to contact us. It applies to the Always Connections website, mobile applications, and related services (collectively, the "Service").
1. Information We Collect
We collect information that members provide when creating or managing an account, including a name, email address, phone number, authentication information, profile preferences, and communications with us. Passwords and authentication credentials are handled by our authentication provider and are not visible to us in plain text.
We also collect information members choose to add or import, including contact names, email addresses, phone numbers, mailing addresses, organizations, relationship categories, birthdays, anniversaries, milestones, remembrance dates, notes, reminder preferences, and greeting-card or gift details. We may collect basic device, diagnostic, and usage information needed to secure, maintain, and improve the Service.
2. Connected Contacts and Calendars
Members may choose to connect a Google or Microsoft account, a device address book, or a supported contacts file. With the member's authorization, we access only the contact and calendar information needed for the features the member selects. This may include contact names and details, birthdays, anniversaries, event titles, event dates, and related calendar metadata. Connecting an account is optional, and members can review or remove imported information within the Service.
3. Google User Data
If a member authorizes Google access, Always Connections may use authorized Google APIs, including Google People API and Google Calendar API, to read the contacts, birthdays, and calendar events the member chooses to connect. We use this Google user data only to import, organize, display, synchronize, and create reminders for the member's connections and important dates. We do not use Google user data for advertising, credit decisions, or unrelated purposes.
Always Connections' use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Always Connections does not sell Google user data.
4. How We Use Information
We use information to create and secure member accounts; organize Personal, Professional, and Commemorative connections; synchronize information a member chooses to connect; provide reminders and notifications; prepare and fulfill approved cards, gifts, or messages where offered; provide support; prevent misuse; comply with law; and operate, maintain, and improve the Service. No email, text, gift, or physical card is sent without the member's approval where approval is presented as part of the Service.
5. How We Share Information
We may share information with service providers that perform functions necessary to operate the Service, such as cloud hosting, authentication, database services, email or SMS delivery, customer support, payment processing, and card, gift, or order fulfillment. These providers may use information only to perform services for us and subject to their contractual and legal obligations. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction with appropriate safeguards.
We do not sell personal information. We do not sell Google user data, and we do not share Google user data with data brokers or for personalized advertising.
6. Storage, Retention, and Security
We store information using service providers selected to support the Service and retain it for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
7. Your Choices, Revocation, and Deletion
Members can view, correct, or delete saved contact and event information through their account. Members can disconnect a connected account within Always Connections and can revoke Google access at any time through their Google Account permissions page. Revoking access stops future Google API access but does not automatically delete information previously imported into Always Connections.
Members may delete their Always Connections account using the account-deletion option in Settings. They may also request access, correction, or deletion by emailing ross@alwaysconnections.com. We may need to verify the requester's identity. When an account is deleted, we delete or de-identify associated personal information except where retention is required by law or reasonably necessary for security, fraud prevention, disputes, or recordkeeping.
8. Cookies and Similar Technologies
We use cookies and similar technologies necessary to keep members signed in, maintain sessions, remember preferences, protect accounts, and understand Service performance. We do not use Google user data for advertising.
9. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy as the Service or legal requirements change. We will post the updated policy at this permanent URL and revise the effective date. Material changes may also be communicated through the Service or by email when appropriate.
11. Contact Us
Always Connections LLC
Website: https://www.alwaysconnections.com
Email: ross@alwaysconnections.com