These Terms of Service ("Terms") govern your use of the Always Connections website, mobile applications, and related services (collectively, the "Service") provided by Always Connections LLC ("Always Connections," "we," "us," or "our").
1. Acceptance of Terms
By accessing or using the Service, creating an account, or selecting an acceptance control, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 13 years old and legally able to enter into these Terms. If you use the Service for an organization, you represent that you have authority to bind that organization. You may not use the Service if applicable law prohibits you from doing so.
3. Member Accounts and Security
You agree to provide accurate account information, keep your credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account. One person may not impersonate another or create accounts through automated or deceptive means.
4. Member-Provided Information
Members may provide or import contact details, important dates, events, relationship details, reminder preferences, messages, addresses, and related content ("Member Content"). You retain ownership of your Member Content and grant us a limited license to host, process, reproduce, and transmit it only as needed to provide, secure, and improve the Service. You represent that you have the right to provide and use Member Content and that doing so complies with law.
5. Connection Features
The Service allows members to organize contacts and events into Personal, Professional, and Commemorative connections. These labels are organizational tools only. Members control how their information is categorized and remain responsible for reviewing imported or suggested information for accuracy.
6. Reminders and Notifications
The Service may provide email, SMS, push, or in-app reminders and notifications based on member settings and available delivery providers. Delivery times are estimates, and messages may be delayed or fail because of device settings, carrier restrictions, inaccurate contact information, internet availability, or third-party systems. Members remain responsible for important dates and for reviewing communications before approving them.
7. Third-Party Integrations
Members may choose to connect services such as Google, Microsoft, or a device address book. A connection authorizes us to access and process permitted contacts, calendars, and related information to provide selected features. Use of an integration may also be governed by the third party's terms and privacy policy. Members may disconnect integrations, but disconnection may limit features and does not automatically remove information previously imported.
8. Cards, Gifts, Payments, and Fulfillment
Where offered, cards, gifts, subscriptions, bundles, or other paid services are subject to the prices, taxes, shipping charges, delivery estimates, cancellation terms, and refund terms shown at checkout. Payments and fulfillment may be handled by third-party providers. Unless required by law or stated at checkout, customized or fulfilled orders may not be refundable.
9. Recipient Information and Member Responsibility
Members are responsible for the accuracy, lawfulness, and completeness of recipient names, mailing addresses, email addresses, phone numbers, dates, and instructions. Members must have an appropriate basis to store and use another person's information and to send communications, cards, or gifts. Always Connections is not responsible for loss, delay, or misdelivery caused by inaccurate or incomplete information supplied by a member.
10. Appropriate and Lawful Use
You may not use the Service to violate law or another person's rights; send spam, threats, harassment, or deceptive communications; upload malicious code; interfere with security or operation; scrape or reverse engineer the Service except where law permits; access another account without authorization; or use contact information without an appropriate lawful basis.
11. Intellectual Property
The Service, including its software, design, branding, A logo, text, graphics, and other materials provided by Always Connections, is owned by Always Connections LLC or its licensors and protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are transferred to you.
12. Third-Party Services
The Service may rely on or link to third-party services, including authentication, cloud, communications, maps, payment, fulfillment, Google, and Microsoft services. We do not control third-party services and are not responsible for their content, availability, security, or practices. Your use of them is governed by their applicable terms.
13. Service Availability and Changes
We may maintain, change, suspend, or discontinue parts of the Service and may update features or limits. We do not guarantee uninterrupted, error-free, or permanently available service. When reasonably practical, we will provide notice of material changes that significantly affect members.
14. Account Termination
You may stop using the Service or delete your account through Settings. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, fail to pay amounts due, or misuse the Service. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, liability limits, and dispute provisions.
15. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available." Always Connections disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability. We do not guarantee that reminders, notifications, integrations, deliveries, or third-party services will be timely, complete, or error-free. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
16. Limitation of Liability
To the fullest extent permitted by law, Always Connections LLC and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, data, goodwill, or opportunities arising from the Service. Our total liability for claims relating to the Service will not exceed the greater of the amount you paid us for the Service during the twelve months before the claim or one hundred U.S. dollars. Applicable law may provide rights that cannot be limited.
17. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Subject to any non-waivable rights under applicable law, disputes will be brought in the state or federal courts located in Denver County, Colorado, and each party consents to their jurisdiction.
18. Changes to These Terms
We may update these Terms as the Service or legal requirements change. We will post revised Terms at this permanent URL and update the effective date. Continued use after revised Terms take effect constitutes acceptance where permitted by law. If a material change requires additional consent, we will request it.
19. General Terms
These Terms and referenced policies are the entire agreement regarding the Service. If a provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer them as part of a merger, acquisition, financing, or sale of assets.
20. Contact Us
Always Connections LLC
Website: https://www.alwaysconnections.com
Email: ross@alwaysconnections.com